Risk Management: Defining an Adverse Event and Performing a Root Cause Analysis
Tuesday, August 4, 2020, 1:00 pm ET
Sandra Jones, MBA, MSM, CPHRM, CHCQM, FHFMA, CASC, President/CEO, Ambulatory Strategies
1 hour of AEU/CE
AEU Content Area:
CAIP™ Content Area:
When is a patient injury considered an adverse, a sentinel or a never event? What tools are available to help you document the investigation and analyze all the variables that may have contributed to the incident? What duty do you have to disclose information to the patient and to the state licensing authority? Join this webinar to learn how to define adverse events and explore the tools you can use to respond to an incident. Find out how to develop an action plan and assess its effectiveness in decreasing the likelihood that a patient injury will reoccur.
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